Wednesday, January 26, 2011
Monday, January 24, 2011
I recently tried to install the latest version of iTunes on my MacBook, but apparently it can't be installed on the current OS X 10.4 I am currently running. There were no available updates. Puzzled I decided to ask the Internet, which told me the only way to update is to buy the new OS. Ridiculous! I thought. Apple would let me update their own software! So I called apple thinking it was my own error. And, to my horror, I was told by the not-so-Internet-savvy customer care technician that not only would I have to buy the next software up but all new Mac OS up to the most current.
So let me get this straight, Apple, when I buy one of your computer not only are they expensive, fragile, and mostly incompatible with all other systems but my software is completely useless once you release a new one?! I cannot use my new iPhone 4 with my Mac computer because my iTunes is not the newest version which I cannot download because my OS isn't the newest version?! F-You apple.
Oh and PS. I decided to ask your ever so "intelligent" customer service representative what was the point of getting a Mac if I have to pay to use it? I said I should just get a windows computer that way I could use the software indefinitely. She decided to tell me "widows computers only last for a year. You'd have to buy another one anyway" not only am I appalled that Apple can say that bullcrap on an actual recorded call, but see that computer sitting under the Mac? Been going since 2005. It's seen several different cases, graphics cards, and hard drives but it works better, faster, and CHEAPER than your CrapBook. Thank you windows for not charging for your updates.